Project & PMO Case Studies

A closer look at how I improve delivery visibility, reporting structure, stakeholder alignment, and decision-making across project and business environments.

Charity KPI Dashboard & Strategy Roadmap

Creating clearer performance visibility for a charity supporting 10,000+ beneficiaries

Problem

The organisation lacked a structured way to measure performance across its operations. Decision-making was largely reactive, with limited visibility into what was working, what wasn’t, and where resources should be prioritised.

Artefacts Built

Strategic KPI framework mapping, Executive dashboard wireframes, Data collection process flow, 12-month implementation roadmap

Tools

Excel, Power BI, Stakeholder Mapping

Impact

Developed KPI logic to track service and operational performance

Relevance to PMO roles

Demonstrates ability to design KPIs, map processes, and build leadership reporting structures from scratch—key skills for PMO Setup and Reporting Analyst roles.

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Commercial PMO Reporting Transformation

Standardising forecast, actuals, invoicing, and receivables reporting across client accounts

Problem

Financial reporting across multiple client accounts lacked consistency, making it difficult to accurately track performance, identify issues, and support decision-making.

Artefacts Built

Forecast vs actuals tracker, Invoice and receivables tracker, Power BI dashboard layout, KPI summary view, Governance reporting pack, RAID/action tracker

Tools

Power BI, Excel, SAP, Power Query

Impact

Improved reporting transparency by 36% through standardised tracking

Relevance to PMO roles

Highlights strong financial tracking, standardisation, and dashboarding capabilities—essential for Commercial PMO and Project Operations roles.

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Industrial Project Delivery Control

Coordinating schedules, budgets, vendors, procurement, and site execution across industrial projects

Problem

Large-scale industrial projects required coordination across multiple teams, vendors, and timelines, with risks around delays, cost overruns, and misalignment.

Artefacts Built

Integrated master schedule (MS Project), Vendor expediting matrix, Site milestone tracker, Procurement lookup dashboard

Tools

MS Project, SAP-PP, AutoCAD, Vendor Portals

Impact

Managed project schedules, budgets, vendors, contractors, and site execution activities

Relevance to PMO roles

Shows hands-on experience in schedule coordination, vendor management, and risk mitigation—core competencies for Project Coordinator and Delivery Planner roles.

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